Term and Conditions

Last Updated: [Insert Date]

Welcome to Sweaty Betty Store! These Terms and Conditions govern your use of our website prettydresssales.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. About Us

Sweaty Betty Store is an online retailer specializing in fashionable women’s apparel including dresses, nightwear, lingerie, pants, socks, sportswear, swimwear, and tops. Our company is located at 165 Holt Street, Miami, US 33132.

2. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Be responsible for maintaining the confidentiality of your account credentials
• Be at least 18 years old or have parental consent to make purchases

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, colors may vary slightly due to monitor settings, and all measurements are approximate.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Hygiene-Sensitive Items

Due to hygiene reasons, the following items cannot be returned unless faulty:

• Lingerie
• Nightwear
• Swimwear & beachwear

Please check sizing carefully before ordering these items.

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

5.2 Shipping Locations

We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary depending on your location and customs processing.

5.3 Customs and Import Duties

International customers may be subject to customs fees, which are the responsibility of the recipient.

6. Returns and Refunds

6.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. Items must be:

• In original condition with tags attached
• Unworn, unwashed, and free from damage
• In the original packaging

6.2 Return Process

To initiate a return:

1. Email customer service at [email protected] with your order number and return details
2. Wait for return authorization (24-48 hour response time)
3. Package the item securely with all tags attached
4. Ship to our return address using a trackable method

Return Address:
Sweaty Betty Store Returns
165 Holt Street
Miami, US 33132

6.3 Refund Processing

Refunds are processed to your original payment method within 5-7 business days after we receive and inspect your return. Shipping costs are non-refundable.

6.4 Faulty or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us immediately for a free return and expedited replacement or refund.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Limitation of Liability

Sweaty Betty Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Miami, Florida.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 165 Holt Street, Miami, US 33132

Thank you for shopping with Sweaty Betty Store!